{"id":3197,"date":"2015-10-27t09:30:44","date_gmt":"2015-10-27t09:30:44","guid":{"rendered":"\/\/www.catharsisit.com\/?p=3197"},"modified":"2015-10-27t09:30:44","modified_gmt":"2015-10-27t09:30:44","slug":"student-happiness-report-0ctober-2015","status":"publish","type":"post","link":"\/\/www.catharsisit.com\/blog\/student-happiness-report-0ctober-2015\/","title":{"rendered":"student happiness report \u2014 october 2015"},"content":{"rendered":"

so, you signed up for a website or service and within seconds you\u2019re bombarded with emails\u2014four in a week, three in a day, two in an hour! we all know this scenario, and we all find it frustrating. for a product or brand that is new, this can quickly erode trust and interest.<\/span><\/p>\n

here at magoosh, we aim to cultivate student stoke, not dampen it, so we want all our messages to be useful and meaningful.<\/p>\n

i recently spoke with a friend who signed up for both magoosh gre and some of our mobile apps. i asked her for feedback and she said that she received too many messages from us. yikes! i passed on this feedback to the rest of our team, and we sprang into action, and started auditing our messaging to make sure all the messages we send are full of purpose.<\/p>\n

shortly after, we received messages from students that helped to calm our freak out, and we realized there are things we are doing right. we are still auditing all our messaging this next quarter, but it\u2019s reassuring that we have students that benefit from, and are stoked to receive, our messages and emails.<\/p>\n

 <\/p>\n

\"good<\/p>\n

\"personal<\/p>\n

 <\/p>\n

even though my friend felt overwhelmed with emails, she still used magoosh to prepare for the gre and hit her target score. she had plenty of positive feelings for magoosh and even felt bad giving the feedback. but i was emphatic. her feedback was helpful and necessary for us to improve. and we are in the process of doing it right now.<\/span><\/p>\n

i am sure we\u2019ll find messages that we can scrap and ways to control how many messages we send to students when they sign up for multiple magoosh products. ideally, this will lead to more student stoke and more successful test scores.<\/p>\n

 <\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

our student happiness reports let us know how stoked our magoosh students are. here’s the latest from october 2015!<\/p>\n","protected":false},"author":12,"featured_media":3232,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[232,233,29,10,234,167,193,235,236,237],"ppma_author":[497],"acf":[],"yoast_head":"\nstudent happiness report \u2014 0ctober 2015<\/title>\n<meta name=\"description\" content=\"at magoosh, we aim to cultivate student stoke, not dampen it, so we want all our messages to be useful and meaningful. here's why we began auditing the emails we send out to students!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"\/\/www.catharsisit.com\/blog\/student-happiness-report-0ctober-2015\/\" \/>\n<meta property=\"og:locale\" content=\"en_us\" \/>\n<meta property=\"og:type\" 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when he's not magooshing, you can find him spinning his toddler in circles. connect with him on linkedin or twitter.","sameas":["https:\/\/www.linkedin.com\/in\/kevinrocci\/","https:\/\/twitter.com\/kevinrocci"],"knowsabout":["gre","gmat","sat","toefl","ielts","esl"],"jobtitle":"general manager, toefl and ielts","worksfor":"magoosh","url":"\/\/www.catharsisit.com\/blog\/author\/kevin\/"}]}},"authors":[{"term_id":497,"user_id":12,"is_guest":0,"slug":"kevin","display_name":"kevin rocci","avatar_url":"https:\/\/secure.gravatar.com\/avatar\/20ac858b1b699cfb1da4809df7a25b66?s=96&d=mm&r=g","user_url":"","last_name":"rocci","first_name":"kevin","description":"at uc santa cruz, kevin rocci began a decade of teaching and tutoring with the <a href=\"https:\/\/catalog.ucsc.edu\/en\/current\/general-catalog\/academic-units\/the-colleges\/stevenson-college\" rel=\"noopener\">stevenson college junior fellow and writing assistance programs<\/a>. he has worked with adults and kids, tutoring the gre, gmat, and sat at <a href=\"https:\/\/kaplan.com\/\" rel=\"noopener\">kaplan<\/a> and teaching english as a second language in the <a href=\"http:\/\/jetprogramme.org\/en\/\" rel=\"noopener\">jet programme<\/a> and at the <a href=\"https:\/\/iicesl.org\/\" rel=\"noopener\">intercultural institute of california<\/a>. at magoosh, he expanded beyond teaching, building and managing teams, like student help and content. when he's not magooshing, you can find him spinning his toddler in circles. connect with him on <a href=\"https:\/\/www.linkedin.com\/in\/kevinrocci\/\" rel=\"noopener\">linkedin<\/a> or <a href=\"https:\/\/twitter.com\/kevinrocci\" 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