{"id":2222,"date":"2015-03-23t09:00:08","date_gmt":"2015-03-23t09:00:08","guid":{"rendered":"\/\/www.catharsisit.com\/?p=2222"},"modified":"2015-03-23t09:00:08","modified_gmt":"2015-03-23t09:00:08","slug":"why-we-dont-negotiate-salary","status":"publish","type":"post","link":"\/\/www.catharsisit.com\/blog\/why-we-dont-negotiate-salary\/","title":{"rendered":"why we don\u2019t negotiate salary and neither should you"},"content":{"rendered":"
i\u2019m bhavin parikh, the ceo of magoosh, and i don\u2019t negotiate salaries.<\/strong><\/p>\n non-negotiable salaries aren\u2019t about selfishness; they\u2019re not about being a greedy, money-hoarding ceo. they\u2019re about setting a tone for your business and your relationships with employees, maintaining a culture of fairness and respect, and ultimately contributing to the well-being of your company for the long term.<\/p>\n magoosh is proof of that. our company maintains a healthy and happy culture; taking a hard stance and saying no to salary negotiation was a scary decision for me, as it would be for any founder or ceo. but ultimately, i knew our company culture would be better for it. in this article, i\u2019ll explain why i disagree with negotiating salaries, what we do instead at magoosh, and why your company would benefit from taking the same approach.<\/p>\n first, let\u2019s be clear. negotiation in general isn\u2019t bad. in many negotiations you can expand the pie<\/a> or create win-win scenarios. however, we\u2019re talking strictly about salary<\/em> negotiation, and negotiating individual salaries can be a dangerous game.<\/p>\n as a ceo, i often find myself in positions where i could negotiate salaries for a quick win, especially when it comes to starting pay. i\u2019ve extended offers to promising candidates before, and they\u2019ve come back to negotiate for a few thousand dollars. if i don\u2019t budge in those situations, i risk losing the candidate and having to go through the time-consuming and expensive hiring process<\/a> all over again. it would be easier (and less stressful) for me to concede. and in a growing startup, it\u2019s easy to think: what\u2019s a few thousand dollars per year in the grand scheme of things?<\/p>\n however, even seemingly small negotiations on starting pay\u2014or on bonuses and raises down the road\u2014open the door to a subjective and unfair compensation process, creating harmful long-term effects. consider these consequences:<\/p>\n aaron schwartz is the ceo of modify watches<\/a> and a good friend of mine (so he\u2019s letting me write about this.) a year ago, he faced a common startup issue while giving a prospective employee a job offer. let\u2019s call him sam.<\/p>\n aaron offered sam a range of salary and equity options to choose from. sam seized the opportunity to negotiate and asked for a salary above the upper end of the range. aaron, not wanting to lose sam, agreed to the higher salary realizing it would not significantly impact his bottom line.<\/p>\n sam came away from the negotiations with a certain understanding about how he could do business with his new boss. a year later, aaron gave sam a $10,000 raise and additional equity. sam countered again with a higher salary number, citing that he could earn more at other companies. ultimately, aaron and sam parted ways.<\/p>\n sam was never a good fit for aaron\u2019s company\u2014he was focused on maximizing salary while aaron was trying to build a scrappy company where employees were passionate about learning and gaining unique business experience. but by opening up the initial salary to negotiation, aaron had set a tone that compensation was subjective and could be negotiated. had he held firm on his initial offer, he may have lost sam to another company\u2014but he lost sam anyway a year after investing in his growth. aaron now holds firm on salary offers and communicates the other benefits of working at modify. he has not made the same mistake again and neither should you.<\/p>\n how do you avoid situations like this? set up a compensation system that forces you to be as objective as possible.<\/strong><\/p>\n <\/a><\/p>\n your system should allow you to manage compensation\u2014from starting salaries, to raises, to bonuses\u2014in an objective way that\u2019s clear to employees. let\u2019s call it your structured compensation framework<\/strong>.<\/p>\n our framework consists of three factors that help us be as objective as possible when determining salaries: individual performance, company performance, and market rates.<\/p>\n <\/p>\n <\/p>\n individual performance: <\/strong> our managers work with their team members to set goals in several areas including competency and expertise, reliability, ownership, values, and more. i\u2019ve created guidelines in each area so that the goals are consistent for similar roles across departments. the managers then use their weekly 1-on-1s to provide feedback and coaching to their employees based on these goals. the process itself is still a work in progress, but our ultimate goal is that each employee has a clear understanding of how their individual performance leads to an increase in their salary.<\/p>\n <\/p>\n company performance: <\/strong>we\u2019ve created targets based on revenue over the past 12 months. as we hit those targets, we provide increases in salary. these revenue milestones affect everyone in the company but have a greater impact on the salaries of those in more senior positions.<\/p>\n <\/p>\n market rates: <\/strong>my managers and i review market rates for each type of position quarterly and aim to be in the 50th percentile for similarly-sized startups. (i\u2019ll explain why we decided to do this later on.) sometimes this means that employees get raises without any change to individual or company performance. other times we find out we\u2019re exactly where we should be.<\/p>\n determining market rates can be challenging. we stay informed of market rates by talking with other founders\/ceos, using industry compensation surveys from moz<\/a>, viewing positions on angel list<\/a>, and researching starting salaries at local undergraduate institutions. (pro tip: use angel list\u2019s api to scrape all of their job listings.)<\/p>\n there\u2019s no easy path for creating a structured compensation framework. the system will never be perfect and will need continued refinement. but with a set system like this in place, you get rid of subjective salary increases.<\/p>\n to make sure your employees aren\u2019t in the dark about these decisions, it\u2019s important to have open dialogue and to communicate your framework. when an employee receives a raise, let them know which factors (individual, company, or market in our case) contributed to the increase.<\/p>\n you should also welcome employees to talk with you at any time if they have issues with their pay. at magoosh, if someone believes they aren\u2019t being paid fairly or according to our philosophy, then we\u2019ll consider updating the framework so that everyone benefits equally, not just the person who broached the topic. in fact, employees have talked with me about compensation quite a few times in our company\u2019s history. some of those conversations have led to changes in our frameworks and others haven\u2019t, but they\u2019ve all been productive for both the employee and for me.<\/p>\n take on the challenge and try setting up your own framework.<\/strong> it\u2019s tough, but working at it will help you and your employees understand compensation in a larger context. it conveys fairness by rewarding people of equal ability the same amount and it shows employees that salaries can\u2019t be gamed. you\u2019ll also protect yourself from one-off negotiations with potential employees, since you\u2019ll be bound by the framework.<\/p>\n you may lose some candidates and employees along the way, but ultimately, your company and the employees who stick around will be better for it.<\/p>\n <\/p>\n at magoosh, not only have we decided to do away with salary negotiation, but we\u2019ve also decided not to compete on salary. now, obviously we don\u2019t try to compete with the googles and facebooks of the world (because let\u2019s be honest, what startup can?), but we also don\u2019t try to compete with similarly-sized companies. as i previously mentioned, we aim to be in the 50th percentile of that group, and that includes my salary. you may know that buffer publicly releases its salary information<\/a>. well, my salary and equity are a bit lower than buffer\u2019s ceo, joel, even though our companies are similar in size and revenue.<\/p>\n the reason magoosh doesn\u2019t compete on salary is because we want to pay employees fairly but we don\u2019t want them to choose us because<\/em> of salary. we want employees that choose us for a) our mission: to make education more accessible, effective, and enjoyable; and b) our culture: prioritizing learning and growth for each employee.<\/p>\n if you\u2019re a startup, i strongly advise you to have a similar stance. you\u2019ll never be able to compete on salary with the big companies. don\u2019t try.<\/p>\n instead, set your salary fairly, and compete on the things that big companies can’t provide: transparency in business decisions, opportunities to learn new skills on company time, autonomy and purpose in work, flexible schedules\u2014whatever you believe sets your company apart.<\/p>\n this is what we tell people who apply to magoosh: \u201cwe try to pay fairly, but most people at magoosh could earn a higher salary at another company; they choose to work here because they value the mission, experience, and culture. we also provide compensation increases based on individual performance, company performance, and market adjustments. to date, no one at the company has left for another job\u2013something we’re very proud of!\u201d<\/em><\/p>\n we\u2019ve had a number of people take over 30% pay cuts from big companies to work at magoosh because these employees wanted to optimize for learning<\/strong>, not for salary\u2014and in my opinion, that\u2019s a better long-term career strategy.<\/p>\nwe have had zero employee turnover in our five-year lifetime<\/del>. (update: we have had some turnover, and while i would have loved for those employees to continue working at magoosh, they’ve made the right decision for their careers. that said, we still have a healthy culture that i’m proud of!)<\/em>
\nwe\u2019ve also been quite successful with an acceptance rate of over 90% on more than 30 job offers. my employees and i are constantly learning, collaborating, and growing together to build our company. we were even named the 2015 happiest company in education<\/a> by tinypulse<\/a>.<\/p>\nwhat\u2019s the problem with negotiating?<\/h3>\n
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how about a real life example?<\/h3>\n
what does that system look like?<\/h3>\n
no framework is perfect<\/h3>\n
bonus: why we don\u2019t compete on salary and neither should you<\/h2>\n